Jackie O. Carlson

Jackie O. CarlsonJackie O. CarlsonJackie O. Carlson

Jackie O. Carlson

Jackie O. CarlsonJackie O. CarlsonJackie O. Carlson
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  • Projects
    • PNWBands 2.0
    • Camp Hollywood
    • Eliza Potter
    • Dorothy Hughes
  • Evals and Reviews
    • Evaluations
  • More
    • Home
    • Projects
      • PNWBands 2.0
      • Camp Hollywood
      • Eliza Potter
      • Dorothy Hughes
    • Evals and Reviews
      • Evaluations

  • Home
  • Projects
    • PNWBands 2.0
    • Camp Hollywood
    • Eliza Potter
    • Dorothy Hughes
  • Evals and Reviews
    • Evaluations

Evaluations

Below is a comprehensive list of evaluations and reviews of my work, both as an instructor and in retail hospitality management.

University of South Florida

Informal Drop-In Observation

Fall 2021

"Thank you so much for having me in your class for the brief observation last semester. I thoroughly enjoyed being in your classroom. The environment that you created was relaxed, open, and supportive, and the way you led your students through stages of thinking, writing, and discussing gave them confidence while encouraging their own agency and expression. Your organization and preparedness make learning and interacting more efficient and substantive for students. Instructions were extremely clear from the beginning of class and the students immediately began to engage the supplemental reading you assigned them after completing the free-write. I was very impressed with the rapport you seemed to have with your students and how willing they were to facilitate the activities in the class through peer interaction and the exchanging of ideas. You even brought them food! An unbelievably nice gesture. As I stated before the observation, the purpose of it was to get you acclimated to having another individual in the classroom to observe you teach, and you did a remarkable job. Thank you, again, for letting me join."

Student Evaluations

 On my first day of teaching, I wasn't sure what to expect, but I quickly realized that my administrative, management, and customer service expertise in hospitality easily transferred to the classroom and student support. 


Average Overall Instructor Rating: ~4.8/5


Fall 2021

  • Best English instructor I had in all my years, she was very thoughtful of  students and made sure we all did our assignments with no hassle.
  • You are a wonderful teacher who really cares about her students and I admire the lessons you teach because you try to make writing fun while teaching real-life skills that are valuable to our futures. 
  • Thank you so much! I loved your class!
  • She was simply excellent. Through all the course, the way she taught and conducted the class and the course was great. She was very comprehensible, and this was great and very helpful for our learning. Her instructor feedbacks were simply amazing. She really knows about  Composition, and could help me so much in improving.
  • A very good and relatable professor
  • Ms. Jacqueline Carlson was a joy to have as a TA in this course. She not only made each assignment clear and understandable but she made sure to ask each of us for our own thoughts and life updates. It was very enjoyable to have this class and I looked forward to each class period. 


Spring 2022

  • Ms. Carlson is the best professor I have ever met. Not only does she teach in a way so everyone understands but she also makes it enjoyable. There wasn't a day when I didn't want to go to her class. She deserves a HUGE raise because she is an outstanding example of what the English department should strive to be.
  • The best instructor I've had that made my stressful freshmen year considerably better
  • One of the best teachers I’ve had. 
  • AMAZING teacher 100% recommend taking her class 
  • Ms. Carlson did a wonderful job teaching all of her courses. She really made you feel like an equal instead of an inferior, and that was  appreciated. I also like that she laid out each project ahead of time so that we knew what we'd have to do, and that she gave us breaks when she knew we might be overwhelmed. 


Summer 2022

  • Great teacher! Very available and always willing to help. 
  • She is an amazing instructor. She made the class interesting, was very helpful and encouraged us to ask questions or ask for help if we needed it or were confused about something. She is quick when responding to emails which helped me get my work done quicker rather than waiting for her to answer before I can move on. She taught us different writing techniques in an efficient way. Great professor and I am glad I wound up  in her class.


Fall 2022

  • This professor is excellent. Provides snacks throughout the semester. An abundance of snacks. Always happy to help. Creates a positive environment that is comfortable. 
  • Professor Carlson was an amazing professor to have. I have felt that I have learned a lot from her in relation to material and as a person. I would highly suggest her to anyone as a teacher. She took the time to thoroughly explain everything and took time to meet one on one with students to help us met our goals and check for understanding. 
  • One of the greatest teachers I have ever had. Truly cared about her students and its clear she has a passion for what she does.
  • One of the nicest professors Ive had, very understanding and available to the students when they need help. Tries her best to make the course as engaging as possible.
  • Amazing teacher! 


Spring 2023

  • Professor Carlson was always very clear with her instructions and always gave good feedback on assignments. She also kept the class very engaged and made it easy to follow along. 
  • AMAZING, she is the best teacher I could have for this class or any composition class, she knows how to teach showing passion for this job!
  • Professor Carlson is one of my favorite professors that I have had at USF so far. She is very welcoming and understanding when it comes to the workloads of other classes and not understanding the assignments that we are working on. She is very passionate about what she is teaching and wants her students to be the best possible writer of themselves.
  • Absolutely amazing and respectable teacher. I was able to enjoy the entire class time and learn. I honestly felt that I grew tremendously as a writer. 
  • Professor Carlson is such an amazing person and I love learning with her. I had her for ENC 1101 and now ENC 110 , but still she has made this class so exciting. I love how understandable she is to my classmates and me and how she tries to be transparent. I would definitely miss her and her funny jokes, great teacher!!!
  • Absolutely amazing
  • The teacher was readily available for assistance and seemed interested in her teaching the English subject. I did appreciate that as well as her suggestions for editing and revising essays.
  • Very helpful in and out of classroom. Cares about her students and wants the best for the them. 
  • Mrs. Jaqueline you are amazing and I wish you all the best.  With respect, [name omitted]  
  • Instructor Carlson provided an excellent class experience while trying to engage and connect with all of her students providing us with all the help we needed. She got all the lessons across to us effectively with detailed explanations and assistance whenever necessary. Would definitely recommend getting her a new position here at USF!


Victory Coffee and Tea

Google and Yelp Reviews

I was handed "the keys" to Victory Coffee in 2012 and entrusted to develop the new business from the ground up--from product to personnel. These review excerpts reflect not only my customer service but the product and environment that I designed to turn the store into "the Central Perk of Channelside."


  • Victory coffee is a the hub spot of channelside. It's the Central Perk of Channelside where you get the chance to meet everyone who lives in your neighborhood and socialize while having a delicious cup of coffee or beer. The staff are really nice and talented. […] [Assistant Manager] and Jackie are really friendly and working hard to serve their customers. -Abdullah A., Yelp, 2016
  • I go there on the daily, and two workers come to mind; Jackie and [Assistant Manager].  I don't think they own it, but they should because I see them there all the time. There's a lot of traffic through the place and they're usually busy since it's so popular, but even when it's just one or two of them behind the counter and they're slammed you still get your order as quickly as they can make it.  Even when it's busy and you know it's crazy, Jackie will still take the time to ask you how your day is going and make you not feel rushed. -Hannah W., Yelp, 2016
  • I absolutely love this place!  [Assistant Manager] and Jackie always greet you with a smile.   -Lisa P. , Yelp, 2019
  • Favorite place to get coffee when I am in Channelside. Super friendly staff (props to Jackie & [Assistant Manager]), tasty coffee, baked treats and yummy food! -Jakob Okada, Google Reviews, 2020
  • Jackie made me the best latte I've had in years!!!! -Erick W., Yelp, 2021


Cafe Colette

Yelp Reviews

 Before moving to Tampa, I owned and operated a  farm-to-table cafe within a local non-profit bookstore, which quickly  developed a cult following of local faculty, restaurant owners,  students, and general food lovers. This project first bridged my love for service, literature, food, and connecting people with their new favorite thing. 


From our website: "We are a two person 'nano-restaurant' in Gainesville, FL. 14 seats. One chef.  Best food in town, for the lowest prices. Think recession-era fine dining. Service is a counter-table hybrid (order and pay at the counter, and we'll take care of the rest). Our dinner menu changes weekly, and our produce selections are dictated by what's available at our local farms. Stop by to find the most unique restaurant in town."

  

  • Cafe Colette is small and intimate with a super laid back vibe and awesome service. All the food is made fresh and from scratch ! Fluffy Belgian waffles and a grilled cheese that taste like no other (also made from scratched), served with a tomato fondu and paired perfectly with their half salad and clinatro-garlic creamy dressing. Absolutely delicious ! Found behind Wild Iris Books. Must try ! --Arianna A., 2011
  • Amazing restaurant. Everything is fresh and made there. They make sure that you have what you need and that everything is great. Like eating at your parents when you haven't been home for a year and they want you to stick around. The couple that own it are currently the only employees as well, and are two of the nicest people.
    • And now updating the second part of my review as a lot as changed since I first reviewed last year, though not the rating! Now Cafe Colette only does dinner, and it is amazing! The menu is small, but changes weekly. They do a few things really well at a bargain rather than try to do everything. Everything I have had has been great. I even try things I've always hated when it is from Colette, and have discovered that I like them when done right. I check out their Facebook page to see their current menu each week. In fact, go take a look there now and see if you can resist that food at those prices. They are still very vegetarian friendly, though now typically have a chicken dish each week as well. Do plan on spending some time there, as all of this care and freshness takes a while. When you order spaghetti and you see them start pressing dough to make the noodles from, you understand why it takes a little while. It is also a great place to hang around, I'm always happy to be there while I wait. There is wi-fi, and it is in Wild Iris Books, so you can always look around the bookstore. -Jon W., 2011 and 2012
  • Simply the best. Last night I had the best fresh homemade chicken pasta dish there. It wasn't on the menu but the very talented couple threw it together especially for us. They said it might be on the menu soon. Fingers crossed! Other amazing dishes: veggie sloppy joe, chicken and biscuits, house salad and everything else. If you love food, you will love Cafe Colette! -Emily S., 2011
  • I discovered it today and absolutely loved it. The place itself, the food, the menu in general, the attention provided by the servers, the friendliness of the clients. Everything made my time there perfect. -Astrid P., 2012
  • I'd read the rave reviews of Café Colette on Yelp here and decided to check it out. The café is located in the rear of Wild Iris Books and the space it's in is small yet ample and a very pleasing atmosphere. I don't know what Wild Iris used this space for prior to the café but it's really ideal for a venture like this. It's not fancy, but perfect in the context of a small bookshop and is a nice alternative to a restaurant with waiter service, longer waiting time for your food, and higher prices--yet an alternative that still provides the highest caliber of food. The prices are fair, in fact, they seem very inexpensive given the quality of food and the staff (whom I think also are the café's owners) are beyond polite--they appear to truly enjoy what they do and take a great deal of pride in the quality of food they produce. They also have on offer beer and wine. Overall, I'm very impressed and would highly recommend Café Colette. -Mike W., 2012.
  • As the typical poor college student of Gainesville, I was really surprised to discover how delicious and affordable the food at Cafe Colette is. Over the past few weeks I've eaten here around half a dozen times and have only ever paid from $3 to $8.  For the quality of food they serve it honestly seems a little under-priced (and I hope they forever remain this way...). The menu changes on a weekly basis and always has vegetarian or vegan items on it., which is really nice. The best part is that no matter what the menu changes to the dishes are consistently delicious. The food is all freshly made and locally sourced, even the coffee. The cafe itself is located in the back of Wild Iris Books and they share a very relaxed, peaceful atmosphere. The owners from the book store and the owners of the cafe are always around and are really pleasant to talk to. During the day its mostly quiet and is a really good study space (Wild Iris has free wifi). Honestly, its kind of a mystery to me that they are still relatively unheard of in this town.  - Ashley F., 2012
  • I had the best dinner I have had in a long time. Everything was hand prepared using local ingredients. Super tasty, fresh and affordable is not something that is easy to find in Gainesville. I had three courses and a beer for about $20. They have a beverage cooler decorated by The Church of Holy Colors, so you know they have a warm intimate atmosphere. I will try to get back as much as possible. Favorite Florida nano-restaurant. - Pelicanbone E., 2012
  • Great prices, great food and great people what more can you ask for. I am afraid the word is getting out so now the wait times have been extended.  -John M., 2012



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